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justfixit.AI

Terms of Service

Effective Date: March 22, 2026 | Last Updated: March 22, 2026

BETA SOFTWARE

JustFixIt.AI is currently in beta. While we take every precaution to protect your computer (including automatic backups before any fix), this software is provided as-is during the beta period. By using JustFixIt.AI during beta, you acknowledge that unexpected issues may occur. We strongly recommend maintaining your own backups.

TL;DR — Here's what this means in normal words:

We try our best. It's never our fault. Buyer beware. But we're pretty sure it works.

(This summary is not legally binding — the full terms below are. But we wanted you to know what you're getting into.)

The slightly longer version (still not legally binding):

  • justfixit.AI is software that tries to diagnose and fix computer problems using AI. It needs administrator access to do this.
  • AI can make mistakes. Fixes can fail. Things can go wrong. You should always back up your data before using our service.
  • We create snapshots before fixes run, but snapshots are not full backups and can themselves fail. Your data is your responsibility.
  • Some fix packages come from third-party contributors — we review them but cannot guarantee they will work perfectly on every system.
  • We provide the service “as is” with no warranties. If something goes wrong, our maximum liability is limited to what you paid us in the last 12 months.
  • Disputes are resolved through individual arbitration, not courts or class actions.
  • By using justfixit.AI, you accept these terms and the risks described below.

These Terms of Service (the “Agreement” or “Terms”) constitute a legally binding contract between you (“User,” “you,” or “your”) and justfixit.AI, Inc., a Delaware corporation (“Company,” “justfixit.AI,” “we,” “us,” or “our”), governing your access to and use of the justfixit.AI platform, website, local agent software, application programming interfaces, fix repository, cloud services, and all related services, features, content, and functionality (collectively, the “Service”).

BY ACCESSING, DOWNLOADING, INSTALLING, OR USING THE SERVICE IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MUST NOT ACCESS OR USE THE SERVICE. YOUR CONTINUED USE OF THE SERVICE FOLLOWING THE POSTING OF ANY CHANGES TO THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES.

1. Definitions

  • “Agent” means the locally-installed software application provided by justfixit.AI that operates on your computer to perform system diagnostics, execute Fix Packages, create Snapshots, and communicate with the Platform.
  • “AI Systems” means any and all artificial intelligence, machine learning, large language models (whether operating locally on your device or in the cloud), neural networks, and automated decision-making systems used by or integrated into the Service.
  • “Fix” or “Fix Package” means a JFX-formatted set of instructions, scripts, commands, configurations, and associated metadata designed for diagnosing, remediating, or resolving computer issues, whether provided by the Company, third-party Contributors, or Vendors.
  • “Snapshot” means a targeted, partial backup of specific system files, registry entries, configurations, or settings created by the Agent prior to Fix Package execution. A Snapshot is expressly NOT a full system backup, full disk image, or comprehensive data backup.
  • “Platform” means the cloud-based justfixit.AI service including, without limitation, the web dashboard, APIs, MCP server, fix repository, telemetry infrastructure, and associated backend services.
  • “Contributor” means any individual or entity that creates, submits, publishes, or distributes Fix Packages through the Platform or any federated repository.
  • “Vendor” means any company, organization, or entity that provides Fix Packages through an official or federated channel.
  • “User,” “you,” or “your” means any individual, entity, or organization that accesses or uses the Service in any capacity.
  • “Rollback” means the process of attempting to restore system state from a previously-created Snapshot. Rollback is provided on a best-effort basis and is not guaranteed to succeed.
  • “Third-Party Content” means any Fix Packages, software, data, information, or materials provided by Contributors, Vendors, or any party other than the Company.

2. Eligibility

You must be at least eighteen (18) years of age and possess the legal capacity to enter into a binding contractual agreement under applicable law. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. By accessing or using the Service, you represent and warrant that you meet all eligibility requirements set forth herein. The Service is not intended for use by individuals under the age of eighteen (18), and we do not knowingly collect information from minors.

3. Account Registration and Security

You must create an account to access the Service. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are solely and entirely responsible for maintaining the confidentiality of your account credentials, including your password and any API keys. You accept full responsibility for all activities that occur under your account, whether or not authorized by you. You must immediately notify us of any unauthorized use of your account or any other breach of security. The Company shall not be liable for any loss, damage, or liability arising from your failure to comply with this Section, including any unauthorized access to your account resulting from your failure to safeguard your credentials.

4. Description of Service

justfixit.AI provides AI-powered computer diagnostic and repair services. The Service includes, but is not limited to, the following capabilities:

  • Collection of anonymized system diagnostic data from your computer for analysis
  • Use of AI Systems (including local and cloud-based large language models) to identify, diagnose, and classify computer problems
  • Recommendation of Fix Packages from a curated repository of first-party and third-party fixes
  • Execution of approved Fix Packages with your explicit consent, which may involve modifying system files, registry entries, configurations, services, drivers, and other system components
  • Creation of targeted Snapshots before Fix Package execution to enable potential Rollback
  • Post-execution monitoring, health verification, and attempted Rollback if anomalies are detected
  • Optional integration with third-party cloud storage providers (OneDrive, iCloud, Google Drive) for additional backup capabilities

You acknowledge and understand that the Service requires elevated system privileges (administrator or root access) to perform its intended functions, and that the operation of the Service inherently involves modification of system-level components on your computer.

5. Administrator Access Acknowledgment and Consent

PLEASE READ THIS SECTION CAREFULLY. BY INSTALLING AND USING THE AGENT, YOU ARE GRANTING THE SERVICE ADMINISTRATOR-LEVEL (ROOT) ACCESS TO YOUR COMPUTER.

YOU EXPRESSLY ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT:

  • The Agent requires and will operate with administrator or root-level privileges on your computer.
  • With such privileges, the Agent has the technical capability to read, write, modify, and delete any file, setting, service, driver, registry entry, or system component on your computer.
  • The Agent will modify system files, settings, services, configurations, and other components as part of executing Fix Packages.
  • Despite safety mechanisms including Snapshots, signature verification, and sandboxing, there is an inherent and unavoidable risk that system modifications could cause unintended consequences, including but not limited to data loss, system instability, boot failure, peripheral malfunction, or security vulnerabilities.
  • You are granting this access voluntarily and with full knowledge of the associated risks.
  • You have the legal right and authorization to grant administrator access on the computer(s) on which you install the Agent.

6. User Consent and Fix Approval

No Fix Package will execute without your explicit, affirmative approval. Before any Fix Package is executed, you will be presented with a description of the proposed fix, and you must affirmatively click “Approve” or take an equivalent affirmative action to authorize execution. A Snapshot will be attempted prior to execution. You may cancel at any time before execution begins. Notwithstanding the foregoing, your approval of a Fix Package constitutes your informed, voluntary consent to all system modifications described therein and any reasonably foreseeable consequences thereof. Once execution begins, certain operations may not be safely interruptible, and partial execution may result in an inconsistent system state.

7. Artificial Intelligence Disclaimer

THE SERVICE RELIES ON ARTIFICIAL INTELLIGENCE SYSTEMS FOR DIAGNOSIS, CLASSIFICATION, RECOMMENDATION, AND IN SOME CASES, GENERATION OF REPAIR INSTRUCTIONS. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

  • AI Systems can and do make errors. AI-generated diagnoses, recommendations, classifications, and repair instructions are NOT guaranteed to be accurate, complete, reliable, safe, or appropriate for your specific system or situation.
  • AI Systems may misdiagnose problems, recommend inappropriate fixes, fail to identify relevant issues, or generate instructions that cause harm to your system.
  • The Company makes NO representation or warranty whatsoever regarding the accuracy, reliability, completeness, or fitness of any AI-generated output.
  • AI models (both local and cloud-based) are probabilistic in nature and may produce different results for identical inputs. Outputs are non-deterministic and should not be relied upon as authoritative.
  • The Company is not liable for any damages, losses, or harm arising from or related to AI System errors, inaccuracies, hallucinations, misdiagnoses, or inappropriate recommendations, regardless of the legal theory asserted.
  • You are solely responsible for reviewing, evaluating, and deciding whether to approve any AI-recommended Fix Package before execution.

8. Snapshots, Backup, and Data Responsibility

YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR MAINTAINING ADEQUATE BACKUPS OF ALL DATA, FILES, SOFTWARE, CONFIGURATIONS, AND OTHER MATERIALS ON YOUR COMPUTER(S). THE COMPANY’S SNAPSHOT AND ROLLBACK FEATURES ARE PROVIDED AS A CONVENIENCE ONLY AND DO NOT CONSTITUTE A BACKUP SOLUTION.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

  • Snapshots are targeted, partial backups of specific files and settings — NOT full system backups, disk images, or comprehensive data protection.
  • Snapshots may fail to be created, may be incomplete, may become corrupted, or may fail to restore properly.
  • Rollback operations are attempted on a best-effort basis and may fail partially or entirely due to system state changes, disk errors, concurrent processes, power interruptions, insufficient disk space, or other factors.
  • Even a successful Rollback may not restore your system to its exact prior state.
  • Integration with third-party cloud storage providers (OneDrive, iCloud, Google Drive) is provided as-is and subject to those providers’ own terms, limitations, and availability.
  • The Company is NOT responsible for any data loss, corruption, or damage arising from Snapshot failure, Rollback failure, incomplete backups, or any other failure of the backup or restoration features of the Service.
  • You should maintain independent, comprehensive backups of all important data before installing or using the Service.

9. Third-Party Fix Packages and Content

Fix Packages may be provided by the Company, third-party Vendors, community Contributors, or other sources. With respect to all Third-Party Content, you acknowledge and agree that:

  • The Company does not author, endorse, warrant, or guarantee any Third-Party Content, including Fix Packages submitted by Contributors or Vendors.
  • While the Company may perform automated testing, signature verification, code review, or other quality assurance measures on Third-Party Content, such measures do not constitute a guarantee of safety, accuracy, compatibility, effectiveness, or fitness for any purpose.
  • Computer systems are extraordinarily diverse in their configurations, software environments, hardware, and states. It is impossible to test Fix Packages against every possible system configuration. A Fix Package that works correctly on one system may cause problems on another.
  • The Company shall not be liable for any damages, losses, or harm arising from or related to the use, execution, or effects of any Third-Party Content, including but not limited to Fix Packages submitted by Contributors or Vendors.
  • Contributors and Vendors are solely responsible for the quality, safety, accuracy, and legality of Fix Packages they submit.
  • Your use of any Third-Party Content is at your sole risk and discretion.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, INCLUDING ALL SOFTWARE, FEATURES, CONTENT, FIX PACKAGES, AI SYSTEMS, SNAPSHOTS, ROLLBACK CAPABILITIES, AND ALL OTHER ASPECTS OF THE SERVICE, IS PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

THE COMPANY HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE
  • WARRANTIES OF TITLE AND NON-INFRINGEMENT
  • WARRANTIES OF ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
  • WARRANTIES THAT ANY FIX PACKAGE WILL SUCCESSFULLY RESOLVE ANY ISSUE OR WILL NOT CAUSE ADDITIONAL PROBLEMS
  • WARRANTIES THAT SNAPSHOTS OR ROLLBACK FEATURES WILL FUNCTION CORRECTLY OR PROTECT YOUR DATA
  • WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY AI-GENERATED DIAGNOSIS, RECOMMENDATION, OR OUTPUT
  • WARRANTIES THAT THE SERVICE IS SUITABLE FOR USE IN ANY PARTICULAR ENVIRONMENT OR WITH ANY PARTICULAR HARDWARE OR SOFTWARE CONFIGURATION
  • ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE FOREGOING EXCLUSIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

11. Assumption of Risk

YOU EXPRESSLY ACKNOWLEDGE, UNDERSTAND, AND VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE SERVICE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ACKNOWLEDGE AND AGREE THAT:

  • Computer repair and system modification involve inherent, substantial, and unavoidable risks, including but not limited to: data loss or corruption, system instability or crashes, boot failure, hardware damage or malfunction, peripheral incompatibility, security vulnerabilities, loss of software licenses or activation states, and loss of user settings or preferences.
  • The Service operates with administrator-level privileges and modifies system-level components, which amplifies these risks.
  • AI-generated diagnoses and recommendations may be incorrect, incomplete, or harmful.
  • You are solely responsible for evaluating whether the risks of using the Service are acceptable to you.
  • You are solely responsible for maintaining comprehensive backups of all data, files, and configurations before and during your use of the Service.
  • You voluntarily assume all risk of loss, damage, or harm arising from your use of the Service, including any loss or damage to your computer, data, software, network, or connected devices.
  • You have had the opportunity to seek independent professional advice before using the Service and have either done so or voluntarily elected not to.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUBSIDIARIES, SUCCESSORS, ASSIGNS, LICENSORS, SERVICE PROVIDERS, CONTRACTORS, CONTRIBUTORS, OR VENDORS (COLLECTIVELY, THE “COMPANY PARTIES”) BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY OF THE FOLLOWING, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTORY LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES:

  • ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES
  • LOSS OF DATA, FILES, SOFTWARE, OR SYSTEM CONFIGURATIONS
  • SYSTEM DAMAGE, INSTABILITY, CRASHES, OR BOOT FAILURE
  • HARDWARE DAMAGE OR MALFUNCTION
  • LOST PROFITS, REVENUE, BUSINESS, OR ANTICIPATED SAVINGS
  • BUSINESS INTERRUPTION OR DOWNTIME
  • COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES
  • SECURITY BREACHES, UNAUTHORIZED ACCESS, OR DATA EXPOSURE ARISING FROM OR RELATED TO THE SERVICE
  • PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE
  • LOSS OF USE, GOODWILL, OR REPUTATION
  • ANY DAMAGES ARISING FROM FIX PACKAGE EXECUTION, SNAPSHOT FAILURE, ROLLBACK FAILURE, AI SYSTEM ERRORS, OR THIRD-PARTY CONTENT
  • ANY MATTER BEYOND OUR REASONABLE CONTROL

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, AND TO THE EXTENT ANY LIABILITY IS FOUND THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, THE COMPANY PARTIES’ TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY UNITED STATES DOLLARS (US $50.00).

THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE FOREGOING LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL SURVIVE TERMINATION OF THIS AGREEMENT.

13. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to: (a) your access to or use of the Service; (b) your breach or alleged breach of these Terms; (c) your violation of any applicable law, regulation, or third-party right; (d) any Fix Packages or other content you submit, publish, or distribute through the Service; (e) your grant of administrator access to the Agent; (f) any dispute between you and any third party arising from or relating to the Service; or (g) any misrepresentation made by you. This indemnification obligation shall survive termination of this Agreement and your use of the Service. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

14. Acceptable Use

You agree that you shall NOT:

  • Use the Service to intentionally damage, disable, overburden, or impair any computer system, network, or device
  • Attempt to bypass, circumvent, disable, or interfere with security controls, signature verification, sandbox protections, trust tiers, or any other safety mechanisms of the Service
  • Submit malicious, deceptive, harmful, or untested Fix Packages to the Platform
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Agent, Platform, or any component of the Service, except to the extent expressly permitted by applicable law
  • Use the Service to violate any applicable local, state, national, or international law or regulation
  • Share, transfer, or disclose your account credentials or API keys to unauthorized parties
  • Use automated tools, bots, scrapers, or other means to access, crawl, mine data from, or overload the Service
  • Use the Service on any computer, device, or system for which you do not have authorized administrative access
  • Remove, obscure, or alter any proprietary notices, labels, or marks on the Service
  • Use the Service in any manner that could interfere with, disrupt, or negatively affect other users or the Service infrastructure

15. Payment Terms

The Service is offered under the following subscription tiers and pricing, which may be modified by the Company at any time with thirty (30) days’ prior notice:

  • Free Tier: Up to three (3) fixes per month, subject to feature limitations
  • Pro ($9.99/month per computer): Unlimited fixes, priority processing, advanced diagnostics
  • Family ($24.99/month, up to 5 computers): Multi-device coverage under a single subscription
  • Per-Fix ($1.00 – $5.00 per fix): Pay-as-you-go pricing based on fix complexity

Subscription fees are billed monthly in advance and shall automatically renew at the then-current rate unless cancelled prior to the next billing cycle. Pay-per-fix charges are assessed upon successful execution of a Fix Package. Fixes that trigger automatic Rollback due to detected failure shall not be charged. All fees are non-refundable except as expressly required by applicable law. We reserve the right to modify pricing at any time with thirty (30) days’ prior notice. The Company may offer payment via cryptocurrency (including USDC stablecoin on the Solana blockchain); cryptocurrency payments are non-reversible once confirmed on-chain, and the Company shall have no obligation to refund or reverse any cryptocurrency payment.

16. Contributor and Vendor Terms

Contributors retain ownership of their Fix Packages and hereby grant justfixit.AI a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to host, distribute, display, execute, test, modify (for compatibility and security purposes), and create derivative works of Fix Packages submitted to the Platform. Revenue share, if any, shall be paid according to the then-current Contributor Agreement, which is incorporated herein by reference. Vendors are solely and entirely responsible for the quality, safety, accuracy, legality, and fitness of Fix Packages they submit. Contributors and Vendors agree to indemnify and hold harmless the Company Parties from any claims arising from their Fix Packages.

17. Telemetry and Data Collection

The Service collects anonymized telemetry data regarding system diagnostics, fix execution outcomes, and service performance. This data is used to improve the Service, train AI Systems, and enhance fix effectiveness. No personally identifiable information (“PII”) is intentionally collected or transmitted through telemetry. By using the Service, you consent to this data collection as further described in our Privacy Policy. Notwithstanding the foregoing, the Company makes no warranty that anonymization techniques are or will remain sufficient to prevent re-identification under all circumstances.

18. Beta, Early Access, and Pre-Release Features

CERTAIN FEATURES, COMPONENTS, OR VERSIONS OF THE SERVICE MAY BE DESIGNATED AS “BETA,” “EARLY ACCESS,” “PREVIEW,” “EXPERIMENTAL,” OR SIMILAR DESIGNATIONS. WITH RESPECT TO SUCH FEATURES, YOU ACKNOWLEDGE AND AGREE THAT:

  • Beta features are provided for testing and evaluation purposes and are not production-ready.
  • Beta features may contain bugs, errors, defects, and security vulnerabilities at a higher rate than generally available features.
  • Beta features may be modified, suspended, or permanently removed at any time without notice.
  • All disclaimers, limitations of liability, and assumption-of-risk provisions in these Terms apply with even greater force to beta features.
  • The Company makes absolutely NO warranties of any kind regarding beta features, and your use of beta features is entirely at your own risk.
  • Data created or processed using beta features may be lost, corrupted, or rendered inaccessible without recovery.

19. Dispute Resolution; Mandatory Binding Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

19.1 Agreement to Arbitrate

You and the Company mutually agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between you and the Company (including claims arising before the date of these Terms), whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, rather than in a court of law. The Federal Arbitration Act (9 U.S.C. §§ 1-16) governs the interpretation and enforcement of this arbitration provision.

19.2 Class Action and Jury Trial Waiver

YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL. YOU AND THE COMPANY EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, CLASS ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING. YOU MAY ONLY BRING CLAIMS AGAINST THE COMPANY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION (EXCEPT FOR THE JURY TRIAL WAIVER) SHALL BE NULL AND VOID.

19.3 Arbitration Procedures

The arbitration shall be conducted by a single arbitrator in Wilmington, Delaware, or at another mutually agreed location. The arbitrator shall apply Delaware substantive law (without regard to conflict-of-laws principles). The arbitrator’s decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Each party shall bear its own costs and attorneys’ fees, except that the Company will pay arbitration filing fees and arbitrator fees for claims under $10,000, provided the arbitrator finds the claim is not frivolous.

19.4 Opt-Out Right

You may opt out of this arbitration provision by sending written notice to [email protected] within thirty (30) days of your first use of the Service. Your opt-out notice must include your name, address, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, you and the Company retain all rights to litigate disputes in court (subject to the remaining terms of this Agreement). Opting out of arbitration does not affect any other provision of these Terms.

19.5 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

20. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. To the extent that litigation is permitted under these Terms (including any claims not subject to arbitration), you irrevocably consent to the exclusive personal jurisdiction and venue of the federal and state courts located in New Castle County, Delaware, and you waive any objection based on inconvenient forum or lack of personal jurisdiction.

21. Force Majeure

The Company shall not be liable for any failure or delay in performing any obligation under these Terms where such failure or delay results from any cause beyond the Company’s reasonable control, including but not limited to: acts of God, natural disasters, fire, flood, earthquake, epidemic, pandemic, war, terrorism, riots, civil unrest, government action or orders, labor disputes, power failures, internet or telecommunications failures, cyberattacks, distributed denial-of-service attacks, failures of third-party services or infrastructure (including cloud providers, AI model providers, and payment processors), hardware failures, software defects in third-party dependencies, changes in law or regulation, or any other event or circumstance beyond the Company’s reasonable control. During any such period, the Company’s obligations under these Terms shall be suspended without liability.

22. Intellectual Property

The Service, including all software, code, algorithms, AI models, user interfaces, designs, trademarks, logos, documentation, and other materials (excluding Third-Party Content and User-submitted content), is the exclusive property of the Company or its licensors and is protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Service solely for its intended purpose and in accordance with these Terms. You shall not acquire any ownership interest in the Service. All rights not expressly granted herein are reserved by the Company.

23. Termination

The Company may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, in its sole discretion. Without limiting the foregoing, grounds for termination include violation of these Terms, fraudulent or abusive activity, non-payment, or any conduct that the Company determines, in its sole discretion, to be harmful to the Service, other users, or the Company. Upon termination: (a) your right to use the Service immediately ceases; (b) you must uninstall the Agent from all devices; (c) user data will be deleted in accordance with our Privacy Policy within thirty (30) days; (d) pending Contributor payouts, if any, will be processed within sixty (60) days subject to audit verification; and (e) all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 10, 11, 12, 13, 19, 20, and 25.

24. Modifications to Terms

The Company reserves the right to modify, amend, supplement, or replace these Terms at any time in its sole discretion. We will provide at least thirty (30) days’ advance notice of material changes via email to the address associated with your account or through an in-app notification. Changes become effective on the date specified in the notice. Your continued use of the Service after the effective date of any modification constitutes your binding acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and terminate your account before the effective date. It is your responsibility to review these Terms periodically for changes.

25. General Provisions

25.1 Severability

If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect. The parties agree that a court or arbitrator shall endeavor to give effect to the parties’ intentions as reflected in the provision.

25.2 Entire Agreement

These Terms, together with the Privacy Policy, Contributor Agreement (if applicable), and any other legal notices or agreements published by the Company on the Service, constitute the entire agreement between you and the Company regarding your use of the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and the Company regarding the Service.

25.3 Waiver

No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise thereof or the exercise of any other right, power, or remedy.

25.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of the Company. The Company may assign these Terms or any rights or obligations hereunder without restriction and without notice to you, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

25.5 No Third-Party Beneficiaries

These Terms do not confer any rights, remedies, or benefits upon any person or entity other than the parties hereto and their respective successors and permitted assigns, except that the Company Parties are intended third-party beneficiaries of the indemnification and limitation-of-liability provisions.

25.6 Headings

The section headings in these Terms are for convenience of reference only and shall not affect the interpretation or construction of these Terms.

25.7 Notices

Notices to the Company must be sent to [email protected] or to the mailing address published on our website. Notices to you may be sent to the email address associated with your account, through in-app notifications, or by posting on the Service. Notice shall be deemed given upon receipt or, for email, twenty-four (24) hours after transmission.

25.8 Electronic Communications

By using the Service, you consent to receiving electronic communications from the Company. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

26. Contact Information

If you have any questions about these Terms, please contact us:

justfixit.AI, Inc.
Email: [email protected]
Website: https://justfixit.ai

By accessing, downloading, installing, or using the justfixit.AI Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety.

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